Technology Operations Officer

Job Title: Technology Operations Officer

Location: This is a hybrid role, with 2 days per week required at our Vauxhall Offices, including Monday and Thursday, but otherwise to be agreed with the line manager
Salary: £33,188 per annum, inclusive of London weighting allowance if applicable
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

The Technology department in Refuge supports our work with survivors of domestic abuse by providing the technology, systems and tools used by our colleagues.

Through our suppliers we provide core technology infrastructure including laptops, mobile phones, internet access, printers and telephony to our Refuges and other frontline Services.

You will ensure that colleagues have the equipment and technology infrastructure they need to carry out their roles. Day to day, you ll manage our telephone, broadband and printer suppliers, working to reduce costs and make sure that Refuge gets the service it is paying for. You will lead on projects to improve our technology infrastructure, delivering cost savings and service improvements through our suppliers.

Some of the work is administrative, ordering mobile phones, arranging shipping and keeping inventories up to date, but there is a real opportunity to improve the service we provide by delivering improvements to infrastructure and managing key suppliers to get value for money. This role requires supplier and project management expertise, but no specific technology related expertise beyond that of a capable user is necessary.

This is a great opportunity make a significant contribution to improving the way the Technology department supports Refuge in its vital work with women and children.

Closing Date: 09:00am 10 March 2025

Interview Date: 18 March 2025

Refuge is the UK s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.