Technical Author

Role: Technical Author
Length: Initial 12-month engagement
Location: Hybrid - 3 days per week in Wiltshire
IR35 Status: Inside IR35
Pay Rate: £600 - £675 per day
Clearance: Active DV Clearance

One of my public sector clients are currently looking for a Technical Author to join their team on a hybrid basis with travel to offices in Wiltshire 3 days per week. They're interested in Technical Authors with experience of working in an Agile environment. Candidates must also hold active DV clearance.

This post will be required to develop the Service Design Packs (ITIL3) for a Voice & Video (V&V) Services. The role will need to interface with Users, Ops staff and the Fixed connectivity team based in Corsham to develop a Service orientated document set for 'Live Services' as directed by the V&V Product Owner.

Key Requirements:

• Experience of working within teams that have managed Strategic Networks and Bearer Services.
• Experience & Understanding of the difference between 'Legacy' and 'New' systems and the challenges this presents during transition.
• Previous experience of developing systems, solutions or services that form a key element of a larger system or capability.
• V&V experience would be an advantage but not essential

Key Responsibilities:

• Produce two Voice & Video (V&V) Service Design Packs (SDPs). Key responsibility for developing the ITIL3 aligned SDP for V&V Services
• Key Responsibility for producing the 'as built' Solution Specification for the Operational V&V systems.
• Key Responsibility for producing the Voice & Video Product Roadmap(s) for the V&V Product Owner.
• Secondary Responsibility for developing the System Knowledge Articles (KAs), Work Instructions (Wis) and User Guides (UGs) for a small V&V Service.

Are you interested in this position? If so, then please respond with your CV and I will be in touch ASAP.

Lawrence Harvey is acting as an Employment Business in regards to this position.