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(Senior) Team Manager Order Management B2B (all genders)

Posted 2 hours 39 minutes ago by Schleich GmbH

Permanent

Not Specified

Administration Jobs

Not Specified, Czech Republic

Job Description

The following adventures await you at Schleich: Order Management

Client Communication

Act as the primary contact for key B2B clients regarding order inquiries and issues
Maintain strong client relationships to ensure high customer satisfaction

Coordination and Collaboration

Collaborate with internal departments (sales, logistics, finance) for smooth order processing
Coordinate with suppliers and third-party logistics providers as needed
Facilitate communication among stakeholders to resolve order-related issues
Ensure consistency and efficiency in order management across Schleich subsidiaries

Leadership and Team Management

Process Improvement

Identify and implement improvements to enhance order management efficiency and accuracy
Develop and maintain standard operating procedures
Define and implement order management guidelines
Leverage SAP functionalities to streamline processes

Reporting and Analysis

Generate regular reports on order status, volume, and performance metrics using SAP
Analyze data to identify trends and make data-driven decisions for process improvement

The chapters of your story so far:

You hold a Bachelor's degree in Business Administration, Supply Chain Management, or a related field
You have a minimum of 7 years of experience in order management, preferably in a B2B environment
You possess proven leadership experience with a track record of managing and developing teams
You are fluent in both English and German, which is essential for effective communication
You demonstrate strong organizational and multitasking abilities
You excel in communication and interpersonal skills
You are proficient in order management software, particularly SAP, as well as the Microsoft Office Suite
You have an analytical mindset with the ability to make data-driven decisions

No kingdoms nor mountains of gold, but many other rewards:

No two days are the same in this career like no other. Work in a dynamic, diverse environment that offers individual career and development opportunities. All our employees also have access to numerous online courses via our training platform.
Let's write the Schleich story together. Be part of a motivated team of people who support and inspire each other and celebrate success together.
We aim to please. We offer an attractive, fair salary with additional benefits that are regularly reviewed and updated.
Appetizing! We offer a meal allowance of 82.60 CKR per working day.
Every hero must retire one day. That's why we offer a subsidised pension scheme.
You can also enjoy great discounts on our schleich products - a great bonus for kids and adults alike.
And what about your adventures outside of Schleich? You can count on 30 days of paid leave per year and a hybrid working model with no core working hours.