Senior Support Engineer

We are seeking an Senior Support Engineer to join our client on site. The Senior Support Engineer will be salaried up to £50,000 with additional benefits. The Senior Support Engineer will be the face of Technology UK, managing the IT UK functions as directed. Overall, the Senior Support Engineer will be responsible on site and taking a leading responsible role, ensuring directions and responsibilities are completed by the Senior Support Engineer.

Key Responsibilities:

• Provide IT support across user queries, logged requests, and technical incidents.
• Manage Microsoft operating systems (Windows 10/11, Windows Server 2008R2-2022) and desktop applications like Office Suite.
• Maintain and troubleshoot client devices (PCs, laptops, smartphones, printers).
• Support and administer physical hosts, virtual Servers, and network infrastructure.
• Collaborate with global teams for systems consistency and backups.
• Maintain asset registers and manage IT hardware/software procurement.
• Supervise IT support staff (currently one apprentice).
• up to 3rd line duties

Skills & Experience:

• Strong Microsoft tech expertise (Active Directory, Exchange, Azure Entra).
• Proficiency in VMware vSphere.
• Preferred experience in system administration, hybrid IT environments, and technologies like CyberArk, Cisco Meraki, and HPE SAN.
• Strong problem-solving, organizational, and communication skills.
• Ability to work under pressure and prioritize effectively.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: