Performance Analyst

University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress.

Digital & Technology at UAL is on an exciting journey, transitioning from a 'classic' IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.

The Performance Analyst will play a key role in delivering data insights that shape the digital services provided to students and staff. This role will work in the Student Experience directorate and build our data led ways of working focusing on extracting, analysing, and visualising data from multiple sources to provide insights, drive decision-making, enhance the user experience, and contribute to continuous service improvement.

The Performance Analyst will work closely with key stakeholders and multidisciplinary teams, including UX Designers, Product Managers, and Developers, ensuring that data is at the heart of our work. This role will also contribute to the implementation and maintenance of data and analytics and support the development of robust, user-centred services.

In this recruitment round, we are seeking a Performance Analyst to work across our Student Experience service teams as we focus on creating and enhancing a seamless and reliable digital experience.

This is a 36-month fixed term contract

Experience

• Demonstratable experience in data analysis with a track record of delivering projects that add value to the business.
• Experienced working with analytics platforms eg Google Analytics to deliver value from data.
• Understanding of data visualisation tools (Power BI/Tableau)
• Experience working with large datasets and databases and interrogate the underlying data sources, advising on data quality issues.
• Excellent communication skills and the ability to work both independently and as part of a team
• Experience of SQL would be beneficial

UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including:

• Competitive salary of £43,762 - £56,552 per annum, Dependent on experience
• 34 days annual leave plus public holidays
• Generous, defined benefit pension scheme
• Family-friendly policies, including 26 weeks of paid maternity or paternity leave

For more information on UAL, and Digital & Technology, please visit the dedicated microsite

HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at Hays Technology.