Community Fundraiser

Role description:

We are seeking a highly motivated and self-driven individual to join our Fundraising Team as the Community Fundraiser. You will lead, plan, cost and deliver an exciting and varied community fundraising programme to grow income and a strong return on investment. You will need to work closely with the Director of Fundraising to shape the plans and resources required for the future.

The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity.

Main Responsibilities:

• To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the community fundraising programme focused on generating net return and supporter retention.

• To create and increase awareness of fundraising for Southampton Hospitals Charity across all University Hospital Southampton sites working closely with the Marketing and Communications team

• To foster effective and productive relationships with key stakeholders including consultants, doctors, nurses, care group managers etc

• To ensure visibility of fundraising materials including poster sites and leaflet holders in the hospitals, community etc and ensure they are kept up to date and relevant

• To be proactive in seeking out new fundraising opportunities, relationships, and networks.

• To lead on researching and developing Trust and charity networks to acquire new supporters in the communities served by the UHS Trust based on audience insight and analysis

• To build and maintain relationships with supporters through face to face, telephone, email, and written correspondence with the aim of securing financial and in kind support.

• To have an insight led approach to our activities, regularly analysing data and gathering supporter feedback.

• To develop a comprehensive pipeline of fundraising opportunities such as adopted charity of the year for regional shows and events, mayors and golf captains.

• To be the first point of contact for groups and individuals organising community activities to raise money for SHC, motivating and encouraging them to raise as much money as possible.

• To proactively research and identify influential individuals in schools and community groups to build and develop relationships and gather support for key campaigns

• To appropriately support all community fundraising activities- Thank and report on how money is spent and provide high levels of supporter relationship management which will result in long term support.

• To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues.

Other

• To be responsible for the input and maintenance of the fundraising database (Beacon) and ensure records are kept up to date in a timely, accurate and consistent manner

• Be aware of income and expenditure budgets working to ensure all activity achieves a return on investment of 4:1

• To be aware of the changing external environment to pick up on opportunities and keep abreast of current trends, circumstances or topical issues that will enhance the event or the charity.

• To keep up to date with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising

Person Specification:

Knowledge and experience

• Experience of increasing income through successful community, events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector

• Experience of successful project management including planning and delivering projects within budgets and on time to meet departmental, team and personal objectives and KPIs

• A proven track record of delivering an excellent customer/supporter stewardship experience

• Experience of managing multiple projects and budgets

• Demonstrable experience in using data insight and analysis to inform decision making

• Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter CMS databases

• Knowledge of a Fundraising Database and knowledge of fundraising regulations e.g. GDPR

Skills, abilities, and behaviours

• Excellent interpersonal and negotiation skills with the ability to motivate and influence people

• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors

• Ability to adapt quickly and be solutions focussed

• Ability to prioritise and manage a demanding workload and work on several priorities at once: ability and willingness to adapt to changing workloads and priorities

• Ability to work as part of team and to use own initiative

• Knowledge and experience of using a CRM database (Beacon)

• Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences

• Good written skills with the ability to communicate with different stakeholders

• Self-driven and results orientated with a positive outlook and clear focus on supporters.

• Willingness to work hard and attend, where necessary commitments outside normal office hours.

• A Full UK driving license and access to a car.