Operations Manager

The Head of Operations is a new role within SHM Foundation. The successful candidate will work closely with the leadership team to design and implement operational processes. This role has been created to

• Manage the allocation of funding budgets
• Create reports and analysis on project finances and delivery
• Provide thought partnership on strategy

This is a unique and fulfilling opportunity to shape the direction of our charity, collaborating closely with our passionate staff, volunteers and Board of Trustees.

Core Responsibilities:

• Take responsibility for the operational management of SHMF ensuring that the staff and financial resources are deployed effectively in line with budgets and funding requirements
• Report to and support the leadership team in ensuring the effective strategic management, development and future funding
• Manage funding applications
• Overseeing certain administrative elements of board meetings including but not limited to collating and disseminating papers, producing relevant reports and papers, taking minutes, action tracking
• Supporting the creation of annual funder reports
• Supervising, coaching, mentoring or line management as required, depending on the needs of SHM

Additional Activities:

• Knowledge of industry regulations and standards, and the ability to develop and implement strategic plans

Relevant Skills:

• Strong leadership and team management skills
• Excellent interpersonal and communication skills
• Excellent planning and organisational skills
• High level of attention to detail
• Positive attitude to problem solving
• The ability to analyse and interpret financial information
• A passion for being part of a team driving for positive social change globally

Qualifications & Experience:

Required: Bachelor's degree and excellent academic record; fluency in English

Preferred: at least 5 years' experience in working in business operations including 2 years in a leadership role

Desirable, but not required: Recent experience in a similar role or field and working internationally