New Business Coordinator

New Business Coordinator - Leeds (Yeadon) - Hybrid based.

Bibby Financial Services have an exciting opportunity available for a reliable New Business Coordinator to join our team on a hybrid contract based in Leeds (Yeadon). You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £23,660 - £25,000 per annum, plus benefits.

We've supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small to grow and thrive in domestic and international markets.

Why us?

We're in the business of relationships. Whether working together or supporting our clients, that's what makes us stand out from the crowd.

We know our value lies in our brilliant people, It is fast-paced and varied, and we can handle it. We trust each other, take ownership, work flexibly, have fun and deliver for our clients every time.

We empower our colleagues to be themselves and grow in the way they want - we believe in them and celebrate their success.

As our New Business Coordinator, we will reward you and your hard work with:

• Private healthcare for you and your family
• Company pension scheme
• Wide range of flexible benefits, such as gym membership, technology, or health assessments
• Access to an online wellbeing centre
• Range of discounts from many businesses
• 25 days holiday which increases with service and options to buy or sell more
• Electric Vehicle/Plug-in Hybrid Vehicle (EV/PHEV) scheme

As a New Business Coordinator you will primarily carry out the processes and functions that take place once finance has been approved. This role will be part of a small team and it will be this team's responsibility to process all the documentation that is needed or that comes in to finalise setting up a deal on the system. The team is integral to being a last line of defence against potential fraud, so you'll learn how to identify signs for this and also have the skills and knowledge to check the legal documentation is correct

We are keen to ensure people are cross-skilled, so as part of the role you will also learn the processes that precede your team which will include initial input onto internal system, obtaining external valuations, completing credit searches and analysing any supporting information received. You will also be given the opportunity to learn about other areas of the business and a development plan tailored to your needs and aspirations.

Responsibilities as our New Business Coordinator:

• Provide a high level of service by ensuring all document requests are actioned within agreed SLA and through understanding what paperwork is needed on a deal-by-deal basis, raising and completing all documentation with accuracy and attention to detail.
• Responsible for checking all documentation that comes in for pay-out and ensuring any issues are identified and sorted as swiftly as possible. Liaising and communicating with the relevant parties in an effective and clear manner to achieve this.
• Ensure all data captured within the CMS is accurate and in line with GDPR.
• Ensure communication between all areas of the business, in particular the Sales Support & Pay Out teams, is effectively maintained internally to promote a one team image externally and allow business functions to work well, for example maintaining an accurate cash flow and pipeline management.
• Carry out delivery check calls to hirer's; be able to answer questions around the agreement that has been signed and also proactively ensure all contact details are obtained for future reference or any issues are sought to be resolved.
• Ensure all compliance checks are completed in line with the company's policy, including all underwriting conditions have been met, verification of all new supplier bank details and Know Your Customer (KYC) checks are completed and recorded.
• Administration duties, including registering/deleting HPI interest for assets that are funded/settled, scanning of signed agreements to the system and posting all paperwork are all completed within agreed SLA.
• Respond to general enquiries that come in via email or phone.

What we are looking for in our ideal New Business Coordinator:

• Knowledge of Data Entry
• Knowledge of Microsoft Office Applications (Outlook, Word, Excel)
• Experience in customer Service
• Knowledge of documentation
• Communication skills

The person should be confident in learning & using new skills, but also in sharing their opinions and experiences to allow the business to continually improve. They should have a very good attention to detail and align with our customer-centred approach, by having excellent customer service skills and driven to reach SLA's. They should be able to work effectively within their team, but also feel comfortable in working independently or with another team, building meaningful relationships to drive New Business. They should have the ability to prioritise and handle multiple tasks at one time in a fast paced environment whilst under pressure to meet deadlines.

There's no place quite like BFS and we're proud of that. It's all down to our colleagues - they make us the business with which every SME wants to partner.

If you would like to join us, please click 'Apply' today to be considered as our New Business Coordinator - we would love to hear from you!

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.

We reserve the right to close applications early. No agencies, please.