L3 Engineer

Level 3 Engineer

Portishead UK (5 days onsite/week)

£40k - £45k pa

Io Associates is looking for L3 Engineer for a Technology Solutions Provider (TSP) based in Portishead, specialising in managed IT services, cloud solutions, cybersecurity, and infrastructure management.

The company cater to diverse needs such as network architecture, endpoint management, cloud migration, and implementing robust security frameworks whilst emphasizing risk management, compliance, and innovation to optimize IT ecosystems for businesses of all sizes, ensuring scalability, security, and efficiency.

They are looking for an L3 Engineer to join our Service Desk team, providing expert technical support and leading IT projects to improve client systems. This role requires a strong background in network administration, cloud technologies, cybersecurity, and server management

Key Responsibilities:

In this role, You will

• Provide IT support to clients, ensuring efficient resolution of technical issues.
• Design, implement, and manage IT infrastructure, including Servers, networks, and cloud environments.
• Lead IT projects, ensuring timely and effective delivery.
• Manage and maintain security protocols, protecting against cyber threats.
• Monitor and troubleshoot network performance, implementing improvements where necessary.
• Ensure data backup, disaster recovery, and business continuity solutions are in place.
• Advise clients on IT best practices and emerging technologies to enhance their business operations.

Technical Skills & Expertise:

• Server Administration: Windows Server ()
• Cloud Platforms: Azure, AWS (Deployments & Management)
• Networking: VLANs, Switch Stacks, LAN/WAN troubleshooting (Wireshark, iPerf)
• Security: Firewall rules, policies, DMZ configuration, cybersecurity best practices
• Microsoft Technologies: Active Directory, Entra, DNS/DHCP, Microsoft Exchange, Office 365
• Virtualisation: VMware, Hyper-V
• Backup & Disaster Recovery Solutions

Desirable Certifications:

• Microsoft Certified Professional (MCP), MCSA
• CCNA, VMware, Hyper-V
• Cloud Certifications (Azure/AWS)
• Firewall & Network Accreditations (Fortinet, Cisco, SonicWall, Ruckus)

If you are interested to work for a company where innovation, security, and excellence drive our services, Apply Now!

Send your CV & cover letter