IT Operations Manager

IT Operations Manager - Central London

(4 days per week onsite / 1 day per week WFH)

Up to £65,000 PA

A leading construction engineering business is seeking an IT Operations Manager to join them on a permanent basis. They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey.

Reporting into the IT Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity.

Key Responsibilities:

Lead and manage office and site networks, aligning with business strategy

Act as an escalation point for the Service Desk Team

Set up and configure Local Area Networks (LANs), including hardware deployment and support

Coordinate with third-party MSPs for network and infrastructure management

Support business continuity through proactive incident management

Manage firewall operations and connectivity with ISPs

Oversee network IP addressing and VPN setups

Rapid deployment of site connectivity solutions, including 4G routers

Monitor network health and performance, ensuring high availability and resilience

Maintain inventory and configuration records for infrastructure and software

Collaborate with the Security Operations Center (SOC) on network security

Support software licensing and upgrades

Maintain server rooms and ensure operational efficiency

Develop and implement business processes and documentation

Support data privacy and security audits

Provide technical support and mentoring

Requirements:

Hold one of more of the following; CCNA, Microsoft Infrastructure/Azure certification, ITIL foundation

Strong knowledge of Azure infrastructure management

Experience with FortiGate Firewalls and Windows Operating Systems

Proficient in network protocols (TCP/IP, DHCP, DNS, etc.)

Familiarity with WAN, LAN, VPN, and wireless networks

Possess excellent communication skills with a proactive and self-motivated approach