IT Operations Manager
Posted 7 days 1 hour ago by Context Recruitment Limited
IT Operations Manager - Central London
(4 days per week onsite / 1 day per week WFH)
Up to £65,000 PA
A leading construction engineering business is seeking an IT Operations Manager to join them on a permanent basis. They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey.
Reporting into the IT Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity.
Key Responsibilities:
Lead and manage office and site networks, aligning with business strategy
Act as an escalation point for the Service Desk Team
Set up and configure Local Area Networks (LANs), including hardware deployment and support
Coordinate with third-party MSPs for network and infrastructure management
Support business continuity through proactive incident management
Manage firewall operations and connectivity with ISPs
Oversee network IP addressing and VPN setups
Rapid deployment of site connectivity solutions, including 4G routers
Monitor network health and performance, ensuring high availability and resilience
Maintain inventory and configuration records for infrastructure and software
Collaborate with the Security Operations Center (SOC) on network security
Support software licensing and upgrades
Maintain server rooms and ensure operational efficiency
Develop and implement business processes and documentation
Support data privacy and security audits
Provide technical support and mentoring
Requirements:
Hold one of more of the following; CCNA, Microsoft Infrastructure/Azure certification, ITIL foundation
Strong knowledge of Azure infrastructure management
Experience with FortiGate Firewalls and Windows Operating Systems
Proficient in network protocols (TCP/IP, DHCP, DNS, etc.)
Familiarity with WAN, LAN, VPN, and wireless networks
Possess excellent communication skills with a proactive and self-motivated approach