Leave us your email address and we'll send you all the new jobs according to your preferences.
IT Field Delivery Engineer
Posted 2 days 4 hours ago by Cerco
£24,000 - £28,000 Annual
Permanent
Not Specified
Temporary Jobs
Surrey, Guildford, United Kingdom, GU1 1
Job Description
Key responsibilities:
- Be part of the 24x7 rota on a one in four basis (flexibility required)
- Project Manage and lead major system outage situations on customer sites. This may include temporary management of other staff to resolve incident.
- Provide technical support to other Managed services functions.
- Repair and maintain hardware (Servers, PC's, Laptops, Printers and associated peripherals).
- Complete software incidents to customer/manufacturer procedures and specifications.
- Installation of hardware to manufacturers/customers specification. Complete MAC's to manufacturers/customers specifications.
- Utilise PDA to check and update allocated calls in a timely manner to achieve required SLA and reflect actual work done in real time.
- Communicate with Call Administration and the Branch throughout the day.
- Complete part movements (RMA generation & physical movement) in a timely manner, returning items as directed by the Branch.
Skills and experience:
- Good overall IT knowledge
- Full UK Driving Licence
- Software/hardware background/knowledge
- Excellent Customer Service skills
Ability to work under pressure
Salary Package: Competitive base salaryplus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am - 5.30 pm Monday - Friday and out of hours rota.
Cerco
Related Jobs
PLC Programmer | North Derbyshire
- Derbyshire, United Kingdom
Senior IT Engineer
- £19 - £24.18 Hourly
- Cheshire, Macclesfield, United Kingdom, SK101
IT Support Engineer
- £14.25 - £18.13 Hourly
- Cheshire, Macclesfield, United Kingdom, SK101
IT Infrastructure Engineer
- £35,000 - £45,000 Annual
- Shropshire, Telford, United Kingdom, TF1 1
Statistical Production Analyst
- £22 Hourly
- England, United Kingdom