IT Business Analyst Salesforce

IT Business Analyst (Salesforce) Remote Permanent

• Remote, with ad hoc travel to Portsmouth & London (circa. once per month)
• Permanent
• Up to £70,000 plus benefits

This IT Business Analyst role is an exciting opportunity for an experienced Salesforce focused Business Analyst to join a global organisation who are passionate about ensuring a healthy work-life balance to enable the delivery of high quality solutions. In this role specifically, you will be bridging the gap between business needs and tech solutions, understanding & translating requirements into Salesforce solutions, implentation & management of applications, and optimising business processes.

Additional Responsibilities:

• Running workshops and observing users in action
• Determining the present and future business processes
• Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data driven recommendations.
• Gathering intelligence from managers and operational staff to bring the true business needs to light.
• Gaining consensus of the real needs and map this to existing technology and tool support highlighting gaps and opportunities
• Analysis of data and how it is used by the stakeholders.
• Setting a shared vision and objectives and presenting findings and recommendations to senior stakeholders
• Create a backlog or prioritised requirements from which to develop and test against
• Coordinating User Acceptance Testing and support training, roll out and adoption .

Requirements:

• Experience leading Business Analysis for large-scale projects
• End to end software development lifecycle experience with at least 3 Salesforce Sales Cloud projects
• Understanding of pre-sales/quote process, PMO and PPM tools
• Proven experience in system replacement projects
• Knowledge of Business Process Mapping and Value Chains, requirements prioritisation techniques, and various elicitation techniques
• Excellent communication and stakeholder management skills

Desirable:

• Formal Business Analysis certifications/qualifications, Salesforce certifications
• Experience with Marketing Cloud, Sales Engagement, CPQ, or Certinia
• Implementation of any PPM tool

To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

IT Business Analyst (Salesforce) Remote Permanent