Helpdesk Administrator

X2 Helpdesk Administrators

Full time, 40 hour week

Milton Keynes

£24k per annum

Are you an experienced Administrator and looking for your next career move?

My client is looking for X2 Helpdesk Administrators to join their growing team located in the heart of Milton Keynes. This is an exciting opportunity to join a well-established company with clear progression routes.

If you are driven with great communication skills and a willingness to achieve high customer satisfaction levels, then this could be the ideal role for you

Details of this Helpdesk Administrator position include:

• Liaising with clients via email and telephone correspondence.
• Updating clients on the progress of their orders.
• Support the Sales Order team with updating customers on the progress of their invoices.
• Liaising with the Order Management team regarding stock levels.
• Support with raising Pos.
• Support with preparing invoices.
• Accurately logging calls from customers on the system.
• Any other ad hoc duties as and when required.

To bag yourself an interview for this role you will have/be:

• Solid administration experience.
• Sales administration experience (desirable but not essential).
• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Time management.
• Professional telephone etiquette.
• Organised and methodical.

This is a great opportunity for the right candidate to work for a company that really values their employees and where hard work is rewarded!

If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration!

This role is being handled by Hannah Sladden, Recruitment Consultant at Pearson Whiffin Recruitment.

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