Head of Marketing & Communications

Join Our Team!

Crohn s & Colitis UK has ambitions to significantly raise the profile of Crohn s and Colitis and for the charity to become a highly-recognisable brand. We are searching for a dedicated marketing expert to lead the marketing, communications, brand and digital work of the charity in order to position and build Crohn s & Colitis UK s profile. If you have experience of leading a joined-up, data-driven communications function, and believe you have the skills and drive to help us achieve our goals at Crohn s & Colitis UK then we d like to hear from you!

About Us

We're the UK's leading charity for people affected by Crohn's Disease and Ulcerative Colitis. A diagnosis of Crohn s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 and beyond will help to make a real difference to every supporter s journey with us. If this excites you - join us!

Role Overview

Reporting to the Director of Income Generation and Marketing, the postholder will translate and operationalise the strategic objectives and priorities set out by the Board and Senior Leadership Team. They will develop and deliver integrated marketing and communications plans and maximise our digital assets to enable the charity to deliver its strategic outcomes. Leading the MarComms and Digital teams, the postholder will manage our communication channels, setting the look, feel and tone of our messaging, implement our brand, and ensure all audiences are catered for in our communications.

About You

We are looking for someone who has a proven track record of leading multi-channel marketing strategies and implementing digital strategies to support the organisation s goals. The post-holder will have strong communication and leadership skills, a collaborative management style, and expertise in building positive relationships with suppliers, agencies and external stakeholders. The ability to influence and manage difficult conversations to achieve mutually satisfying solutions will be crucial in this role. The successful candidate will be highly analytical and data driven and use insight to inform future activities. As this role will involve delivering multiple, high impact cross-organisational projects (often with competing deadlines!) the ability to prioritise, and be focused and adaptable at all times is critical.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. You will be required to attend meetings in Hatfield/London twice a month, two Directorate days each year and occasional meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its All Staff Together days, at which attendance is mandatory.

Benefits

• 25 days annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.