Communications and Marketing Manager 30hrs per Week (maternity cover, hybrid working)

Location

Hybrid primarily remote with occasional travel to TASC s head office close to Warwick University.

Salary

Up to £30,000

Contract

Fixed term maternity cover

About TASC, The Ambulance Staff Charity

TASC is a national UK charity dedicated to providing independent and confidential support to the UK's ambulance family when they're struggling with their mental, physical, or financial wellbeing.

We re seeking a Communications and Marketing Manager to cover maternity leave for a period of up to 12 months, to help us continue raising awareness of our vital work and the challenges faced by the ambulance community.

About the role

As Communications and Marketing Manager, you ll play a key role in delivering impactful marketing and communications across multiple channels, with a key focus on digital engagement. Working closely with teams across the charity, you ll ensure our brand is represented consistently and compellingly to a range of audiences.

Key responsibilities

Working with the CEO to lead on and develop the corporate communications and messaging for TASC.

Ownership of TASC s social media including strategy and planning, impactful post creation, day-to-day management, external agency liaison, and monitoring success through analytics. This includes but is not limited to Facebook, X (Twitter), Instagram, LinkedIn, and YouTube.

Ownership of the TASC website including the daily management using a CMS and its ongoing development. You will also liaise with website developers as required and monitor the website s trends, successes and engagements via Google Analytics and Google Tag.

Ownership of TASC s email marketing which includes developing the content for monthly newsletters, stakeholder engagement on the platform and creating ad-hoc messaging.

Own, develop and lead on TASC s communications campaigns such as mental health awareness week and the National Ambulance Memorial Service.

Liaise with TASC colleagues to develop resources and supporting materials as needed.

Leading on TASC s imagery creation including working with designers, developing illustrations, and working with photographers and ambulance trusts to generate new photography.

Monitoring TASC s online presence including dealing with any press opportunities and risks/issues as they arise, working with the CEO to formulate messaging, supporting staff with press opportunities, and writing and publishing press releases.

Manage, prepare, and deliver TASC s stalls at large trade shows including the Emergency Services Show, Ambulance Leadership Forum, and Mental Health Symposium. This includes stand resourcing and creation and liaising with stakeholders to take advantage of speaking opportunities.

Share ideas, opportunities, and content with the wider TASC team for maximum usage across other channels where appropriate.

Regularly monitoring online analytics for the website, social media, and email marketing, creating board and senior management reports alongside identifying any opportunities or risks.

Working with the TASC teams to gather and create case studies, ensuring the relevant consent is obtained.

Brand ownership, leading on its development in conjunction with the CEO and ensuring that brand guidelines are adhered to across all of TASC s communications and collateral.

Support at events across the country as required.

Manage the budget for the Communications Department and sign off on any associated costs.

Liaise with printers and suppliers to provide new literature and merchandise when required.

Responsible for managing, developing, and designing all literature and ensuring this is within brand and clinically accurate with input from the wider team.

About you

We re looking for a proactive, creative, and highly organised marketing professional with:

At least 3 years experience in marketing, including a strong focus on digital communications

Experience managing websites using WordPress and creating engaging content across social media

Familiarity with analytics tools such as Google Analytics and Google Tag Manager

Strong design and copywriting skills, with experience using Adobe Creative Suite and Canva

Excellent organisational and time-management abilities to juggle multiple projects

A collaborative approach and excellent relationship-building skills

A keen eye for brand management and experience ensuring brand consistency across communications

A degree or equivalent qualification in a relevant field as well as experience of working within a small charity or business would also be beneficial.

Why join TASC?

At TASC, we offer a friendly, inclusive, and supportive working environment where your contributions make a real impact on the lives of ambulance staff. This is a fantastic opportunity to use your skills to help a vital charity grow its reach and influence.

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