Front of House in Hair Salon

Job Advertisement: Front of House at Williams & Hirst, Soho

Are you a passionate and experienced Front of House looking for an exciting opportunity in the heart of Soho? Williams & Hirst, a vibrant and award winning hair salon, is seeking a dynamic and motivated Front of House to lead our team and deliver an exceptional guest experience.

About Williams & Hirst, Wardour Street, Soho

Located in the vibrant heart of Soho on Wardour Street, Williams & Hirst is an award-winning, 18-chair co-working hair salon that stands at the forefront of an ever-evolving industry. With a commitment to innovation, creativity, and exceptional service, we offer a dynamic and collaborative environment where top-tier professionals can thrive. Our team is passionate about pushing boundaries, staying ahead of trends, and delivering unparalleled results to our clients. At Williams & Hirst, we believe in the power of collaboration and community, creating a space where talent meets opportunity in the world of hairdressing.

Position: Front of House Location: Williams & Hirst, Soho, LondonSalary: £28,000 a yearHours: 40-45 hours per weekSchedule: Must be available to work some evenings and Saturdays

About the Role:As Front of House you will be the face of Williams & Hirst, ensuring that every guest and memeber has a memorable and seamless experience. You will be responsible for overseeing the front-of-house team, maintaining high operational standards, managing guest interactions, making client refreshments and ensuring the smooth running of service.

Key Responsibilities:

• Lead and motivate the front-of-house team, fostering a positive and efficient working environment
• Oversee guest reservations and ensure a high level of customer satisfaction
• Manage daily operations such as making client refreshments to ensure exceptional service and smooth workflow
• Handle guest inquiries, concerns, and feedback professionally and promptly
• Ensure compliance with health and safety regulations and company policies
• Maintain the highest standards of presentation, cleanliness, and service
• Work closely with other departments to ensure the smooth running of the business

Requirements:

• Proven experience in a Front of House or similar role within the hospitality industry
• Excellent leadership and team management skills
• Strong communication and interpersonal skills
• Ability to handle busy environments and work under pressure
• High attention to detail and excellent organizational skills
• Flexibility to work evenings and Saturdays

What We Offer:

• Competitive salary per year
• Opportunities for growth and development within a reputable company
• A fun and collaborative team environment in the heart of Soho
• Staff discounts and other benefits

If you're a dedicated and experienced Front of House looking to take the next step in your career, we'd love to hear from you! Apply today by sending your CV and cover letter

Williams & Hirst is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.