Leave us your email address and we'll send you all the new jobs according to your preferences.
Service Development Lead - Carer Support Services
Posted 4 hours 45 minutes ago by Greenwich Carers Centre
We are a small, warm friendly and much-loved charity. Everything we do is about supporting carers.We are mission-led, reducing isolation, supporting lives, changing lives and building a community by bringing carers together.
Working with us is very much a community thing, you will be part of something that means a great deal to many people, you will become well known by our community, and you will work with us in a beautiful place that is very much the heart of the carer community. Greenwich Carers Centre stands alone. Not only are we the only purpose-designed carers centre in the UK, our carers centre is one of the borough's Grade 1 listed heritage buildings. Our centre includes a fully staffed reception area, cafe,walled garden, activity rooms - all of which are used to very great effect.
Our busy centre is an opportunities hub for carers. We provide educational, recreational, peer support, social, cultural, consultation, information and hobby & interest activities at Greenwich Carers Centre and out across the community. At the very heart of us is one-to-one support - completely tailored to meet the individual needs of carers, one-to-one support matters - it is crisis intervention, it is problem solving, it is emotional and practical support - it is whatever a carer needs, when they need it.
We are looking for excellence, heart and drive to lead our one-one support services, to lead our outstanding support team, and to work alongside our creative and forward thinking CEO in driving our charity forward. If this is you, we would very much like to hear from you
The role
Reporting directly to the Chief Executive, this second-lead senior management role supports the CEO in delivering the organisations business strategy. As the statutory service lead for Greenwich Carers Centre, the role is responsible for ensuring the contract compliant delivery of a small portfolio of non-regulated local authority funded services that provide front line support to carers within the Royal Borough of Greenwich.
The role deputises for the Chief Executive and leads a dedicated staff team actively providing essential emotional and practical support to carers across the borough. As the second most senior post in the organisation, the role engages with stakeholders and influences, shapes and informs across most aspects of the charity s day-to-day operations. By working with the CEO and external fundraising colleagues the role helps to shape the charity by informing the development of grant funded programmes that; provide specialist support to carers, add value to our statutory services, and extend our charity by building upon a consistent level of notable business achievement.
Job description: Service Development Lead Carer Support Services
Reports to: Chief Executive,
Key holder responsibility: Yes
Post: Part-time: 28 hours per week = 4 days
Salary: Pro Rata £32,000. FTE £40,000
Post location: Greenwich Carers Centre, London SE7
Annual Leave: 25 days + Bank Holidays (After completion probation period)
Direct reports Support team, Participation and Involvement Officer
Statutory Services Lead
To manage a small portfolio of Greenwich-based statutory carer support contracts Greenwich Carers Centre do not provide CGC regulated services. We currently hold three statutory service contracts, highest value service = 400k per annum.
To ensure quality and manage the delivery of services in relation to contract
To ensure services are
To ensure Charity Log and KPI service monitoring systems are maintained and updated
To report quarterly on service performance via written local authority report, board paper submission and whole-team Quarterly Review Meetings
To assist in the occasional development of local authority tenders and lead on service set-up in response to contract award
To ensure support staff are compliance trained, supported, monitored and supervised
To act as the organisational lead for reporting Safeguarding concerns
Deputising for the Chief Executive
To act as lead manager when the Chief Executive away from the centre, on leave, or otherwise absent.
To be the lead contact for staff, volunteers and customers
To deal with and manage arising situations at the centre
To assist with facility management and operational tasks as appropriate.
To carry out tasks as requested by the Chief Executive
To ensure the charity has adequate staff cover for planned activities.
Strategic planning and new business
To support the CEO with business strategy planning
To work with an external fundraising teams to inform the development of funding bids.
To contribute to the financial wellbeing of the organisation by supporting income generating activities
Partnerships and networking
To represent the organisation by participating in Local Authority and Voluntary Sector Forums, Steering Groups and Consultation activities
To work with voluntary sector partners to extend the reach of our services, collaborate on service delivery and provide new opportunities for our customers
To negotiate and draft partnership agreements for collaborative working
Involvement and engagement
To ensure carers inform continuous service improvement through the feedback and evaluation of services
To support co-production through carer engagement
To support the set-up of a Carers Committee to inform and shape the operational environment of Greenwich Carers Centre. Once established, to be the senior management contact for the committee.
To annually review the organisations carer engagement strategies and ensure output requirements are built into project and service delivery.
Marketing and communications
To be an advocate for local carers, speaking locally and regionally on their behalf via a national carers network, and, on occasion by engaging with local media
To support and inform the development of marketing materials
To represent the organisation when dealing with stakeholders, voluntary sector partners and the wider community
To regularly attend meetings of the Carer Partnership Board as representative of Greenwich Carers Centre To support the charity s community engagement activities
General
To act in an appropriate manner at all time
To support the Centre Manager and Projects Lead and assist in the day to day running of Greenwich Carers Centre
To undertake any other duties as reasonably requested by the CEO or Board of Trustees
Greenwich Carers Centre
Related Jobs
Junior Sales Consultant
- 2 500,00 € - 5 500,00 € Monthly
- Gelderland, Beekbergen, Netherlands, 7361 TB
Junior Sales Consultant
- 2 500,00 € - 5 500,00 € Monthly
- Gelderland, Apeldoorn, Netherlands, 7317 AW
Junior Intercedent
- 2 500,00 € - 7 000,00 € Monthly
- Gelderland, Beekbergen, Netherlands, 7361 TB
Junior Intercedent
- 2 500,00 € - 5 500,00 € Monthly
- Gelderland, Klarenbeek, Netherlands, 7382 BP
Bijbaan: Verkoopmedewerker Showroom Kozijnen
- Noord-Holland, Hoorn, Netherlands, 1621 AA