Communications Officer

PURPOSE OF THE ROLE:

To ensure that the Springfield Project communicates effectively with all stakeholders including service users, staff, volunteers, partner organisations, funders, members of the local community and other interested parties.

DUTIES AND RESPONSIBILITIES:
Communications review
To implement the findings of the recent communications strategy review with service users
To oversee the production of two new videos which showcase the work of the Project, commissioning an external video production company.
To oversee the production of new physical communications material such as banners and artwork
To develop new and interesting ways of communicating our story to a range of audiences.
To work with commissioned artists, printers and publishers as and when required.
To refresh and review the Project Communications Strategy.
To deliver marketing and PR campaigns for The Springfield Project.
To oversee all marketing/PR materials and quality assure external communications undertaken by colleagues.
To maintain the website and ensure that it provides the right information in the right way.
To moderate, maintain and oversee the Project s Facebook, LinkedIn and Instagram pages including responding appropriately to Customer comments and queries.
To produce reports evidencing the impact of our services tailored to specific audiences.
To handle media relations and support Project leaders to represent the Project to the press and other media as and when required.
Other
To supervise and support volunteers who assist with communications
To carry out any other associated duties appropriate to the grade of the post, as may be required.
To attend relevant and mandatory training courses.

This is a developing role other responsibilities may be taken on as the role develops.

WORKING CONTEXT
The post holder will be expected to understand the developing nature of the role within the Project. The post holder will be a member of the Project staff and will be expected to attend staff meetings and training days for the team.
EQUAL OPPORTUNITIES
The post holder will adhere to the Project s Equal Opportunities Policy in all aspects of service delivery, actively promoting services to meet the needs of disadvantaged and minority groups.
CHILD PROTECTION
The post holder will be expected to work within the Project s Child Protection Procedures, which are informed by the policy and procedures of the Birmingham Safeguarding Board.
DATA PROTECTION
The postholder will be expected to work within the Data Protection Act 2018 and the requirements of Project s policies.

HEALTH AND SAFETY
The post holder is expected to work within the statutory and Project s health and safety requirements.

SUPERVISION RECEIVED:
1. Line Manager: Rosalyn Clare, Project Development Manager
2. Level of Supervision: Frequent and regular supervision as the role develops until competency established. Then left to work within established guidelines with regular supervision.

Benefits

29 days annual leave plus 4 days concessionary days (over Christmas) plus bank holidays. Pro rated for part time staff.
Employee assistance programme
Company pension
Option to join BHSF health cash plan