Commissioned Services Manager

Age UK Gloucestershire is an independent, local charity working in the community to support older people, their families and carers. Established over 35 years ago to support the people of Gloucestershire, we are a partner to the national charity, Age UK. However we are responsible for our own funding, set our own priorities and are governed by a board of Trustees drawn from across Gloucestershire.

This is an exciting time to join our charity. Last year we welcomed a new CEO and Chair. This year we are looking forward to building on the great successes of the past to deliver on our key priorities:

• Be the safe place to turn to
• Create a positive narrative around ageing
• Ensuring older people have a voice
• Reduce loneliness and isolation
• Develop partnership working

We have exciting plans to refresh our strategy,

• Putting people at the heart of everything we do.
• Create a more accessible Information, Advice and Guidance service.
• Transform the way we work,
• Develop a more sustainable business model
• Become more vocal in promoting the positive message of ageing well

The Commissioned Services Manager will be responsible for the delivery of our commissioned services. At this time, this is our Out of Hospital service, which supports over 70 people each month to be able to return home from hospital. Through a mixture of support for up to 8 weeks, we reduce the risk of readmission to hospital, alleviating pressure on the NHS and increasing the level of independence for those we support.

You will work closely with staff in the hospital, our colleagues at British Red Cross and partners across the VCSE Sector to provide a range of support. You will also be responsible for collating and reporting on the impact this service provides.

As part of the wider management team, you will be involved in developing and embedding the emerging culture of Age UK Gloucestershire.

For this role we are looking for someone who has:

Essential Criteria

Ability to make decisions.

Ability to plan, implement and evaluate.

Commitment to promoting and supporting diversity.

Able to use initiative and work independently.

Ability to work as part of a team, and experience of working independently, using own initiatives to solve problems

Commitment to the vision, strategic objectives, values and policies of Age UK Gloucestershire

Experience of managing and developing others.

Good written and verbal communication skills

IT literate with experience of using databases and interpret information and data to manage operational performance

Experience of maintaining effective relationships with external partners

Desirable Criteria

Knowledge of charity and healthcare sector

Experience of working in health care

Experience of working with older people.

Relevant management qualification or experience.

In return, we can offer great benefits, flexibility and the chance to be part of a growing local charity, which is making a difference to thousands of older people across Gloucestershire.

Job advert closes on 24th March 2025, interviews early April 2025