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3rd Line IT Support Engineer - £45k basic - London
Posted 2 hours 27 minutes ago by ZFR Group
3rd Line IT Support Engineer required for my leading IT MSP client based in Central London.
This opportunity offers a salary of £45k basic and hybrid working after 6 months (3 days in the London office and 2 days from home).
The role:
1- Recent and relevant demonstrable 3rd Line/Third Line IT Support experience
2- Act as a point of escalation and support for the 2nd line support team.
3- Technical Support and Troubleshooting; as the final escalation stage for the 2nd Line support team, resolving complex technical tickets.
The tech:
- Knowledge of Windows Server technologies, including Active Directory and Hyper-V.
- Knowledge of Microsoft 365.
- Knowledge of Microsoft Azure AD.
- Knowledge of Cisco Meraki stack.
- knowledge of Google Workspace.
- Good hardware and networking knowledge.
- Automating processes and procedures to help improve efficiency and standardisation across platforms.
- Strong knowledge of operating systems (Windows and macOS).
- Experience with virtualization technologies (VMware, Hyper-V).
- Expertise in cloud services (Azure).
- Good understanding of networking protocols and services (TCP/IP, DNS, DHCP).
My client is looking to Teams interview WC Monday 7th October so do apply with your latest CV as soon as possible.
ZFR Group
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