Welfare Right Supervisor

About Island Advice Centre

We are an independent advice centre whose mission is to alleviate local residents poverty through the provision of welfare rights advice.

Our team is committed to address inequalities by supporting local residents accessing their rights in regard to housing, social welfare benefit and money advice.

About the Role

Our Welfare right supervisor will be the main person responsible for the delivery and quality of welfare right advice within the organisation.

You will work with the welfare right caseworker and volunteers to ensure clients access their rights through the provision of benefit advice.

You will have the opportunity to carry out some limited complex casework while developing the skills of the welfare rights casework and dedicated volunteers trough supervision and training.

About You

Our ideal candidate has experience supporting people who may be vulnerable, in distress or in crisis, with practical long-term solutions in areas of welfare rights and keen on sharing knowledge and developing skills of others You ll be empathic and understand the complexities of client need.

You ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to develop the knowledge of your team

What We Offer

Our benefits include:

- 28 days holiday, plus statutory bank holidays

- 8% employer contribution to pension scheme

- Training and development opportunity

To apply

See JD&PS and Application for mattached