Warehouse Manager

Key Responsibilities

NOTE: normal hours are 35 hrs/week

• Organisation and smooth operation of an 8000 sq ft. warehouse housing up to £1M of stock asset. Including:
• Goods in receipt from Hey Girls CIC suppliers (Palletised or Boxed).
• Receive and unpack shipping containers.
• Coordination of the dispatch of Products to Hey Girls CIC customers.
• Purchase of packaging items.
• Develop relationships & partnerships working collaboratively across the Hey Girls team. e.g. Finance, Creative, Contract & Partnerships, Pack & Dispatch.
• Work with the team to drive continuous improvement in logistics processes, internal and external to improve efficiency, ensuring period dignity and value for money.
• Be responsible for the warehouse Health and Safety audits in the Diss Location, implementing remediation actions as needed.
• Provide coaching and line management for a minimum of 4 team members.

General responsibilities

All employees are required to ensure that they:

• Communicate effectively with other team members and provide feedback where necessary.
• Treat all colleagues, customers and suppliers with dignity and respect.
• Maintain records, on NetSuite or SharePoint as appropriate and ensure all related documents are filed in an orderly manner.
• Maintain and update records relating to working practices and procedures for use by other team members.
• Pursue continuing professional development in relation to the role, its duties and responsibilities as agreed through appraisals or at other times.
• Undertake ad hoc assignments from time to time and other duties as requested by management.
• Understand and ensure the full observation of your contract of employment, the company's operating procedures and policies and its health and safety obligations.
• Have a good understanding of Corporate Social Responsibility and propose ways in which you and your team can make a positive impact.
• Ensure ethical and sustainable values are maintained at all times.
• Ensure Hey Girls Values are adhered to at all times.

Individual Capabilities

• Must have a professional qualification in Warehouse or Logistics Management.
• Customer focused & can-do attitude, continually striving to deliver excellent customer service.
• Must be data driven & numerate with strong analytical skills and excellent attention to detail
• Must be a strong team-worker but also able to work on own initiative
• Flexible collaborative approach and supportive to external and internal stakeholders
• Must be highly organised, self-motivated
• Resilience to work in an agile trading environment.
• High levels of presentation, written and verbal communications skills