Volunteer Coordinator

Are you passionate about building meaningful relationships, using creativity to solve problems, and want to deliver a meaningful experience for our supporters and volunteers? If so, this could be the role for you!

Here at Rainbows Children s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we re here to brighten short lives and support families, wherever they are.

We are currently seeking a Volunteer Coordinator to join our dedicated Volunteering Team at Rainbows. Volunteers play a pivotal role in supporting every aspect of our vital work, with over 350 individuals generously volunteering their time, skills, and passion. We are seeking a positive and enthusiastic individual to help us make a difference to the babies, children, young people and families we support.

Location: Office-based
Hours: Monday to Friday, 9 am 5 pm. Flexibility is essential, as occasional evening and weekend working, along with regional travel, will be required.

About the role

As a Volunteer Coordinator, you will coordinate our volunteer recruitment activities, fostering connections within communities and organisations across the East Midlands. Using your creativity and enthusiasm, you will engage supporters, encourage participation, and support individuals in the range of meaningful volunteer opportunities we offer.

Key Responsibilities include (but are not limited to):

Recruitment, Selection, and Induction: Be the first point of contact for volunteering enquiries and applications, ensuring a seamless onboarding process.

Volunteer Support and Supervision: Act as the central point of contact for all volunteers at Rainbows, offering guidance and support.

Team Collaboration: Provide staff with proactive support and best practices for volunteer management, engagement, and stewardship.

Operational Duties: Maintain accurate volunteer records, ensuring GDPR compliance, and provide KPI data as needed.

Further responsibilities in the role of a Volunteer Coordinator at Rainbows, can be found by downloading the Job Description.

Requirements

While previous experience working with volunteers is ideal, it is not essential. What matters most is your ability to:

• Build connections with a diverse range of people through exceptional interpersonal skills and empathy.
• Approach tasks with positivity and enthusiasm, inspiring others to get involved.
• Confidently use databases and Microsoft Office packages, with strong administrative skills and a good understanding of GDPR processes.

Further requirements can be found by downloading the Person Specification.

Our Benefits include:

Free onsite parking at the Hospice, Lark Rise, Loughborough.

Eligibility to join blue light card discount scheme and Company Shop.

Bupa Healthcare Cashback plan.

Life Assurance.

27 days holiday plus bank holidays.

Contributory pension scheme or Salary Sacrifice Pension Scheme

Affordable meals at the Hospice, Lark Rise, Loughborough.

Free Tea, Coffee and Fruit whilst at the Hospice

Free access to Health Assured employee assistance programme

Wellbeing support and access to Mental Health First Aiders

Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.