Unit Manager

Are you passionate about making a real difference to the lives of families in Leeds?

Leeds Baby Bank is looking for a new Unit Manager and would love to hear from you!

This is an exciting opportunity to join a fast-growing charity dedicated to ensuring all children can thrive and develop as they should.

At Leeds Baby Bank we provide essential baby equipment to families in crisis using a referral service through a health or social care professional. Some of the items we provide are pre-loved by other families, helping to reduce landfill and promote a more sustainable city. We are passionate about building community and have an active regular team of volunteers.

About the role

The Unit Manager is central to the charity's day-to-day running. You will coordinate and support volunteers while undertaking key operational tasks and work closely with various stakeholders, referral partners, and beneficiaries.

The ideal candidate will have experience managing a volunteer team and have excellent customer service and communication skills.

Please note this post is a job share

Main duties and responsibilities

In this key role, you will be responsible for ensuring the smooth running of the Leeds Baby Bank Unit.

• As Unit Manager you will be in charge of the day-to-day activity of the unit ensuring we provide an excellent service to beneficiaries and referral partners.
• Responsibility for managing volunteers including recruitment, induction & training and ongoing development and support of volunteers.
• Arrange volunteer expenses and rotas
• To ensure excellent customer service is provided to beneficiaries and referral partners
• Updating and managing referrals through our database and online portal
• Coordinate and assist with unpacking deliveries into the Unit. Ensuring stock is safely stored in the correct locations and the inventory is updated.
• Along with the Charity Manager, ensuring health and safety guidelines are followed in the Unit
• Follow all security procedures, ensuring a high level of security is followed in the Unit at all times
• With the Charity Manager, ensure Leeds Baby Bank follows GDPR at all times, especially in relation to the storing of beneficiary information
• Creating content for social media where possible

Hours: 19 hours per week

This role is permanent and is a job share. The hours for this role are currently:

• Wednesday midday - 4pm,
• Thursday 8am - 4pm
• Friday 8am - 3pm.

Salary: £27,944 full-time equivalent- £14.33 per hour.

Location: Leeds Baby Bank, St John s Centre, Leeds. Moving to a new location near Armley Gyratory in 2025.

Closing date to apply: Monday 27 January 2025 at 9 am.

Interviews: Friday 7 February 2025

Please note: this role is subject to a DBS check