Trainee Services Coordinator x2

Trainee Services Coordinator x2

£24,930

Central London office location in Holborn with some work-from home as well

Two posts available - 1x permanent, 1x 12-month fixed-term contract (FTC)

About us

The Royal College of Surgeons of England is one of the best known professional membership organisations in the world, with a name and reputation that speak for excellence in the UK and across the globe. We provide education, assessment and development to nearly 30,000 surgeons, dental surgeons and members of the wider surgical and dental teams at all stages of their career; we set professional standards, facilitate research and champion world-class surgical outcomes for patients.

The Royal College of Surgeons (RCS) is looking for two Trainee Services Coordinators to work within the Joint Committee on Surgical Training (JCST).

Renowned for our educational excellence, we have been committed to enabling surgeons to achieve and maintain the highest standards of surgical practice and patient care since 1800. The JCST is an intercollegiate body, working on behalf of the four Surgical Royal Colleges of the UK and Ireland. Our mission is to develop, promote and ensure the highest standards of surgical training for the benefit of patients and we are the parent body for the Intercollegiate Surgical Curriculum Programme (ISCP). Our four main responsibilities are specialty training, non-CCT specialist registration, curriculum development and quality improvement.

Duties and Responsibilities

Trainee Services Coordinators play a key role in supporting all aspects of the Trainee Services team's work, helping to provide a high level of customer service to trainees, trainers and others seeking advice from the JCST. They also support the Committee and Trainee Services Managers in dealing with trainee casework and committee support, and are responsible for providing an advice and guidance-based support service for users of the ISCP website.

To do this Coordinators will develop an understanding of the rules and guidance governing surgical training and a sound grasp of the JCST's own processes and those of the regulatory and training bodies in the UK and Ireland. They also need to use the tools of the ISCP online training management system on a day-to-day basis.

About you

Experience & Essential Skills

You will have:

• 5 GCSEs grades A-C, or equivalent, including Maths and English
• Experience in a customer-facing environment;

Job Title: Salary: Band: Location:

• Previous office experience
• Ability to prioritise tasks in a busy work environment;
• Ability to keep up with new processes in a changing environment;
• Excellent communication skills, written and spoken, and ability to provide clear and detailed
• information effectively;
• Proven ability to take initiative;
• Ability to assimilate information and to deal with complex enquiries with confidence;
• Excellent Computer Skills (word processing, spreadsheets, database);
• Proactive approach and ability to work independently
• Ability to work under pressure
• Keen attention to detail

What we can offer you

• 27 days paid holiday + bank holidays and up to 4 college closure days
• Flexible working
• Enhanced contributory pension scheme & other leave entitlements
• Variety of learning and development opportunities

Interested Candidates:

If you wish to apply please email your CV and tailored Cover Letter to .

Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact

Closing date: 6th January 2025 Interview date: tbc

If you would like to find out more about the role please get in touch with

The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner's Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College

including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.