Trainee Immigration and Generalist Advice Caseworker

Citizens Advice in West Sussex (North, South, East) are seeking a Trainee Immigration and Generalist Advice Caseworker to join an exciting new project in Crawley, providing holistic support to individuals with immigration, debt, and domestic abuse issues. Working closely with a Senior Adviser, support workers, and the community engagement team, you will assist clients with checking their immigration status, understanding their rights, income maximisation and accessing legal remedies.

This role offers a structured two-year learning pathway to gain full advice competency in generalist, debt, energy, and immigration law, as well as IAA (OISC) Level 1 and 2 Advisor status. As you progress, pay increases will be offered, with opportunities to apply skills in supporting other professionals.

Benefits include 26 days annual leave plus bank holidays, flexible working options, employee assistance programme, and investment in professional development. We are committed to diversity and encourage individuals with lived experience to apply.

Apply via our Application Form, demonstrating how you meet the person specification. This role is subject to a DBS.

Our Culture
Our charity is committed to fostering a work environment that embraces diversity and promotes equity and inclusion. We believe in the power of community and the importance of giving back. We are committed to equity, diversity, and inclusion and encourage people from all backgrounds to apply. As part of our team, you will have the opportunity to contribute to meaningful change and help us drive our vision forward.

If you re ready to make a real difference in your community, apply now to become part of our dedicated team at Citizens Advice in West Sussex.