Suspense & Reconciliation Manager

What you'll be doing

• Manage suspense accounts within the main banking system, ensuring all transactions are processed accurately and in line with regulatory standards.
• Oversee financial risk management by identifying and mitigating discrepancies, ensuring robust control frameworks are in place.
• Ensure system robustness, working closely with IT and finance teams to enhance reconciliation processes.
• Lead and develop teams, including offshore operations, providing guidance and insight into best practices.
• Monitor and enforce SLAs, ensuring timely and compliant transaction processing.
• Collaborate with internal and external stakeholders to improve operational workflows and reporting.
• Drive efficiencies and process improvements, ensuring alignment with industry standards and business objectives.

What we're looking for

• Finance & Risk Expertise - Experience managing suspense accounts, risk controls, and banking reconciliation processes.
• Operational & Stakeholder Management - Ability to lead teams (including offshore operations) and ensure efficient financial processing.
• Technical & System Knowledge - Familiarity with financial services systems, main banking platforms, and policy administration.
• Process Improvement Mindset - Strong analytical skills with a focus on enhancing efficiency and control mechanisms.
• Strong Communication & Leadership - Ability to engage with teams, provide insights, and drive financial operations forward

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!