Support Engineer: Datacenter, IMAC, ServiceNow, Troubleshooting

Support Engineer: Datacenter, IMAC, ServiceNow, Troubleshooting - (RL7581)

Our Global Enterprise client is hiring a Support Engineer with Datacentre experience to provide 3rd Level Hardware break fix to client's HPE X86 estate.

Start Date: End of Oct 2024
Duration: 103 days (initially)
Pay Rate: £149/day (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £167/day (includes rolled up holiday)
IR35 Status: Inside
Location: Macmerry

NOTE: Active SC Clearance is highly desirable.

Responsibilities and Requirements:

• Providing full iMac service (install/Decom/Moves) across both client's DC's leveraging the customer and manufactures tools, such as Part surfer, Intelligent provisioning, CMDB, ServiceNow.
• Providing a smart hands service to client's IT Security team, across all of their Datacentre located kit, from initial troubleshooting up to replacing the entire unit through a RMA process, then installing and providing base configuration for the replacement device to allow IT Security to obtain remote access.
• Providing Tape Management (Ejects/loads) for the Remote Backup team.
• Ideally looking for someone with Datacentre experience.

Soft Skills:

• Flexible approach and ability to work co-operatively within a newly created team environment
• Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free/with minimal non-functional defects.
• Experience in operationally supporting large, complex technical environment.
• Methodical and structured in their approach to tasks.
• Capability to organise and prioritise tasks
• Strong interpersonal skills to establish/maintain relationships and interact with team members
• Strong organisation and time management skills
• Strong analytical and problem solving skills

To apply for this Support Engineer contract job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.