Sr Product Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Various outside weather conditions

Job Description

Position Summary:

The Technical Sales Specialist is responsible for the promotion and revenue growth of the full Western Workflow (Instruments & Consumables), Secondary Antibodies and Products for Protein Mass Spectrometry in line with promotion of Thermo Fisher Scientific as the technology leader in Protein Biology Solutions. The scope of the product portfolio is subject to change at any time, as the company adds complementary technologies. The applicant will be expected to work closely with the Account Managers, Inside Sales and Fisher Scientific sales force in their territory with the objective of increasing profits and market share for the Thermo Fisher Life Science Solution Group (LSG). Activities will include, sales visits, driving sales representative support (third parties) & motivational strategies, organisation of scientific seminars, territory planning, monitoring sales performance & accurate forecasting. Responsibilities will also include establishing strategic business plans in line with local Sales Managers with an ultimate goal to reach / exceed annual targets & consequently grow market share. Please see the position specific criteria for further description and differentiation of the skill levels required for this position.

Minimum Requirements/Qualifications:

• Must be flexible and willing to travel between 70- 80% in his / her territory to complete their duties .
• Requires understanding of commonly-used protein biology techniques.
• Solution Selling and Key Account Management skills are essential.
• Outstanding problem solving and interpersonal skills.
• Demonstrated written and verbal communication and training skills.
• Clear vision of, and commitment to, providing outstanding customer service.
• Commitment to contributions as a team member in a fast-paced, innovative, intense and very dynamic field.
• Must be self-directed and self-motivated to work at a highly technical level.
• Must be fluent in English, both verbal and written.

Knowledge, Skills and Abilities Necessary to Perform Essential Functions:

• Minimum MSc / BSc or equivalent degree in Biochemistry, Genetics, Protein or Cellular Biology.

• Excellent presentation, verbal and written communication skills.
• Willing to travel extensively (70-80%)
• High energy level with ability to take initiative.
• Proven reasoning abilities with a clear capability to present solutions and excersice sound judgement.
• Process oriented with demonstrated attention to details.
• Teamwork oriented with collaborative style.
• Clean driving licence

Position Summary:

• Achieve or exceed sales quota and objectives, while maintaining profitability and ensuring 100% customer satisfaction.
• Promote full portfolio of Protein Biology LSR products and services within assigned territory.
• Sell directly in assigned territories at selected accounts under supervision of the TSS Manager
• Run wet demonstrations remotely or at customer and promote the full iWestern portfolio.
• Develop and implement strategic account plans also with third party local sales representative, employing multi-level selling to sell top-down and bottom-up, and drive penetration of the assigned product portfolio.
• Maintain contact with existing customers to promote new products, close deals, and grow sales, as well as develop new prospects.
• Support service to customers by developing a strong working relationship with Marketing, Technical Support, Customer Support and Production to ensure that a teamwork environment is established and optimal technical and customer service support is guaranteed.

Position Specific Criteria:

• Minimum of 2 - 4 years direct experience selling advanced technologies.
• Demonstrated proficiency in delivery of business presentations.
• Ability to understand Protein Biology workflows and build high level relationships with key customers .
• 2 years demonstrated technical knowledge of basic Protein Biology techniques and ability to learn technology of the products being represented, ability to give lower level technical presentations
• Effectively applies required time and territory management tools, writes and drives a detailed territory plan (including detailed account specifics) and views the territory in perspective with other global sites. Supplies accurate sales forecast information and maintains a robust sales pipeline. Implements with minimal direction. Understands competitive trends.
• Track record of teamwork and working well with support resources (e.g. marketing, management, FAS, R&D, finance, legal, production) to complete sales and service customers. Uses resources appropriately and provides detailed communications regarding specific customer needs or objectives, roles and responsibilities for customer visits.
• Willingness to develop personal and professional skills and expand responsibilities also outside the assigned territory.
• Highly motivated, dedicated to achieving success
• Excellent communication skills - written and verbal
• Excellent clear and concise technical presentation skills
• General computer proficiency. Experience with Microsoft Office and knowledge of how to search for information on the internet required.