Solution Designer/Architect - Telephony/Microsoft

We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you.

Role Title: Solution Designer & Architect Role - Telephony/Microsoft
Location: Remote with occasional travel to Warwick
Duration: Until 14/03/25

Role Description:

• A solution designer and architect to follow a solution brief for the development of a domain (cloud) joined kiosk Workstation (circa 30 devices) build for a high availability telephony solution.
• The individual will be required, at pace, to design and build the solution themselves and ensure governance is met along the way.
• The solution itself is a kiosk build Windows desktop solution that will be contained within a VLAN that has minimal external connectivity.

The individual will need design, config and build skills in the following headlining technologies/products:

• Microsoft Entra
• Microsoft Intune
• Microsoft Windows 11

Additionally, the Kiosk build developed will need to be deployed with the follow existing products which may require adjustment to operate int he context of this solution, the individual will be accountable for driving any necessary adjustments:

• Microsoft Defender
• Palo Alto XDR
• TMC Telephony Client
• Touchscreen and phone handset drivers and configuration
• Scripting to enable operation of the telephone system in a manner similar to an existing operation
• Other management agents such as SNOW Atlas, TeamViewer, etc as required for IT Service Management

The individual will be required to own the full design, delivery and testing of this element of the end to end solution:

• Cloud solution - consisting Micsoft Entra and Intune
• Workstation solution - consisting the build and lockdown to CIS 1 benchmark
• Application deployment and configuration
• Network configuration enabling communication with the line of business services at remote site, plus understanding and driving all relevant communications and networking for the device to communicate with management systems such as MS Entra, Intune, ServiceNow, etc
• Testing will be conducted to ensure the application functions, is operable by the user community, and that all infrastructure and supporting components are serviceable.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.