Service Reporting Analyst (SC Cleared)

Service Reporting Analyst
Clearance required: SC
Interview process: Teams
Location: Sailsbury (100% office based)
IR35 Status: Mandated PAYE only

We are heading up a recruitment drive for a global consultancy that require a Service Reporting Analyst (SC Cleared)to join them on a major government project that's based in Sailsbury.

Job Description:

The primary responsibilities of this role include:

• Gather data from various sources, analyse it, and compile it into comprehensive reports.
• Create and maintain reports that highlight key metrics and trends.
• Develop data visualization tools to help stakeholders understand complex data.
• Identify and analyse trends or patterns in complex data sets.
• Work with all towers to understand their reporting needs and fulfil them.

Your skills and experience

• ITIL V4 Foundation certification required, further ITIL certifications are desired
• Proficiency in analysing large datasets to identify trends, patterns, and insights.
• Attention to detail in data handling and reporting.
• Written and verbal communication skills to present data findings clearly to stakeholders.
• Problem-solving skills to identify issues and develop effective solutions.
• Manage multiple tasks and projects simultaneously, ensuring timely delivery of reports.
• Understanding of business operations and the ability to align data analysis with business goals.
• Understanding of Service Management Framework