Service Development Lead

Are you passionate about enhancing healthcare quality and making a substantial impact in the world of radiology? If so, we may have the perfect role for you. The Royal College of Radiologists (RCR) is a leading membership organisation that supports and advocates for doctors that treat cancer (Clinical Oncologists) and interpret medical imaging in order to diagnose patients (Radiologists). We have a broad remit, and as a global organisation we aim to increase the standards of radiology and oncology across the world.

We are looking for a proactive and commercially minded individual to come and join us as our Service Development Lead, taking on the task of designing and delivering a new accreditation service that evaluates the quality of clinical radiology and clinical oncology training outside of the UK and supports continuous quality improvement.

As part of the wider Professional Practice and Quality Improvement team, the successful applicant will design our offer from scratch, developing a quality improvement and accreditation methodology that addresses the needs of our potential customers and the requirements for the commercial attractiveness, financial sustainability and viability of our service. Whilst creating our offer, you will work with key stakeholders tapping into their expertise and securing and sustaining their support for the scheme. All if this will be delivered within our end goal in mind: supporting the development of the global workforce in our specialties and cementing the RCR s leadership of training and workforce development standards globally.

To be successful in the role you will utilise your experience of quality assurance, quality improvement, or standards development along with your exposure to financial modelling or budget setting to create an attractive and financially viable offer that will make a positive difference to our target audience.

What you ll do:

• Lead the development of clear, outcomes-based training accreditation standards that reflect UK specialty training requirements, which can be applied flexibly to complex, non-UK healthcare and training systems.
• Evaluate the options and make recommendations for formal, proportionate governance of our training accreditation activities.
• Plan and manage a pipeline of future work that anticipates changing demands, and prepare a timeline and project plan to support future rollout.
• Oversee and actively participate in the recruitment, training and recognition of doctors to work with us on delivery of the service.
• Develop a financially sound fee structure for the global training accreditation service, and work with Finance colleagues to keep it under regular review to ensure it appropriately reflects the cost and benefits of undertaking our activities to a high standard, and is commercially attractive.

What you ll need:

• Experience of quality assurance, quality improvement, or standards development.
• Experience of identifying revenue opportunities and achieving income against targets.
• Significant commercial acumen, including the ability to balance customer-centric service design with financial sustainability.
• Effective negotiating, influencing and interpersonal skills, including the ability to bring together, motivate and coordinate a team of volunteers.
• Excellent project management skills, with the ability to lead on a range of tasks and ensure they are completed on time to a high standard, and with appropriate consultation with the relevant stakeholders.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Service Development Lead role and the RCR please have a read of the candidate pack.

The closing date for applications is 23: February 2025. Shortlist interviews are scheduled for 19 February, with selection interviews taking place on 26 February 2025 onsite at our central London office.