Service Designer (NHS)

Venesky-Brown's client, a public sector organisation in Cardiff, is currently looking to recruit a Service Designer for an initial 6 month contract with potential to extend on a rate of £331.17/day (Inside IR35). This role will be predominantly remote working with occasional travel to Cardiff.

Responsibilities:

- Work with service managers and programme directors to develop design concepts.
- Potentially have responsibility across complex services and may be involved with Vaccine and Pharmacy Services.
- Help set direction and embed good practice within the newly formed team.
- Carry out any other duties required by the organisation.

Essential Skills:

- Educated to Master's level or equivalent qualification/experience
- Evidence of continuous professional development
- Practitioner of Agile working with multi-disciplinary teams.
- Significant experience of working in a service designer role.
- Experience applying highly developed specialised knowledge, supported by pertinent theoretical knowledge and applicable practical experience, across a range of work methods and practices.
- Proven experience in the analysis and design development of digital systems.
- Experience in coaching and mentoring staff; specifically agile and multi-disciplinary teams.
- Experience of leading the delivery of complex service and product design projects
- Experience of delivering quality design work
- Understand supporting systems and organisational structures
- Experience of designing new services
- A strong understanding of user-centred design
- Experience of managing and leading teams
- Ability to manage and motivate staff by contributing to and identifying training needs.
- Ability to learn and assess new technologies quickly, understanding their wider implications and where appropriate implementing them.
- Ability to organise own work and manage a team effectively.
- You bring a positive professional attitude, balancing proactivity with thoughtfulness and empathy
- Implement change management methodology within team environment.
- Uses judgement skills with an ability to analyse and resolve complex issues.
- High quality written and verbal communication skills with excellent presentation skills.
- Ability to manage under pressure with excellent planning and organisational skills.
- Professional, and positive approach to work
- The ability to synthesise research into concrete recommendations and communicate them to business audiences
- Ability to establish good working relationships
- You are curious, creative and resourceful and have good problem-solving skills
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

If you would like to hear more about this opportunity please get in touch.