Service Co-Ordinator

Service Co-ordinator | Newcastle | Up to £28K PA

Are you a proactive and detail-oriented professional with strong customer service skills? Join a leading provider of global communications and engineering solutions as a Service Co-ordinator, where you'll play a key role in managing service requests, coordinating engineers, and ensuring top-quality support for clients.

About the Role:

As a Service Co-ordinator, you'll oversee service operations, ensuring seamless communication between customers, engineers, and suppliers. You'll handle service requests, quotes, invoices, and purchase orders while maintaining commercial control and ensuring high customer satisfaction.

Key Responsibilities:

? Coordinate service interventions, ensuring efficient scheduling and resource allocation.
? Manage customer enquiries, providing timely updates and professional support.
? Administer quotes, purchase orders, and invoices accurately.
? Work closely with the Service Manager to enhance service delivery.
? Maintain compliance with ISO 9001 and other industry standards.
? Identify opportunities for process improvement and customer engagement.

What We're Looking For:

? Strong customer service and relationship management skills.
? Ability to multitask in a fast-paced environment.
? Commercial awareness and problem-solving mindset.
? Experience with administrative and coordination tasks.
? willing to work flexible hours to support international clients.

Ready to take on a new challenge? Apply now and be part of a global leader in service engineering!