Service Administrator/Co-ordinator

We are recruiting for an administrator who enjoys a varied work load (if you have experience in the service industry this would be an advantage but not essential) This role will be working in a team focussing on coordination of administration duties focussed on job completions and billing to effectively control and monitor service delivery within all divisions.

The ideal candidate will be;

Hardworking, professional, very thorough even when working under pressure. You must be willing to take on training and advice by senior members of the team and be enthusiastic in your role. Team player and dedication to task at hand, being polite and professional when dealing with clients, ensuring company reputation

• The ideal candidate will have experience of process and co-ordinating quotations

Key Duties will include:

Review engineers worksheets update onto computer sys

Check all relevant paperwork is correct before sending information to client updating onto the computer system

Prepare sales invoices for sign off, updating on the computer system

Monitor incomplete/not invoiced works and chase down required information

Timesheet collation and processing of them

Liaise with department heads on invoicing issues

Additionally the successful candidate will be cross trained to provide support to the front office team Providing:

Logging Jobs onto computer system

Requesting POs from purchase Ledger and update system

Processing and co-ordinating quotations

Request employee expenses and advances

Request accommodation for engineers overnight stay

Contacting suppliers for adhoc queries

Front line answering phone and dealing with queries

Schedule the site operatives in CAFM and dispatch to engineers

Notify and update clients of scheduled visits

Liaising with Department heads and updating out outstanding works and schedule issues

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance

• Monday to Friday