Senior Internal Communications and Engagement Officer

Senior Internal Communications and Engagement Officer

Salary: £32,471 (National Framework) or £38,143 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £581 per annum for those working from home.

Hours: Full-time 37 hours per week.

Contract Type: 23-month fixed term/secondment opportunity.

Location: Home-based or office based, hybrid, flexible location

Closing Date: 19th January 2025 at 11.59pm.

About us

We're the Care Quality Commission (CQC) and we work to improve health and adult social care in England.

Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary.

One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network.

We are now looking for a Senior Internal Communications and Engagement Officer to join us on a full-time, 23-month fixed-term basis, working 37 hours per week.

The Benefits:

• Salary of £32,471 (National Framework) or £38,143 (London Framework, if based in M25)
• Annual leave entitlement of 27 days, rising to 32.5 days with service, plus 8 Bank Holidays
• NHS pension scheme with around a 14% employer contribution
• Free 24/7 employee assistance service
• Discounts to supermarkets, high street stores, electronics, and fleet cars
• Discounted gym memberships
• Cycle to work scheme
• Internal reward scheme where you could earn vouchers
• Equipment for homeworking

Why this could be a great role for you

This is a unique opportunity for an experienced internal communications professional with a penchant for creating accessible content to join our organisation at a transformative time.

You'll play a pivotal role in engaging people across our organisation and ensuring they understand our mission and are excited by the prospect to improving social care throughout the country.

What's more, you'll discover flexible hybrid working options, plenty of chances for professional development and an exceptional benefits package that ensures you are supported in all the right ways.

So, if you're ready to bring your passion for internal communications to an organisation making a real difference, read on and apply today!

What you will bring

To be considered as a Senior Internal Communications and Engagement Officer, you will need:

• Proven experience in an internal communications role
• Exceptional writing and editing skills with the ability to create accessible content
• Strong project management and organisational skills
• The ability to build and maintain effective relationships with stakeholders
• A thorough understanding of internal communication channels and strategies

What you'll be doing

As a Senior Internal Communications and Engagement Officer, you will play a vital role in delivering our internal communication strategies to help teams across our organisation understand our goals and mission.

Helping to plan and deliver internal engagement and communications strategies, you will work with colleagues across the organisation to create accessible and impactful content for a variety of channels. You will aim to ensure employee voices are represented and engagement initiatives are effectively delivered.

You'll also contribute to cross-directorate projects and lead on internal communication initiatives, ensuring messaging is consistent, accessible, and impactful.

Additionally, you will:

• Maintain and develop internal communication channels
• Create and publish engaging content tailored to internal audiences
• Build relationships with key stakeholders to deliver cohesive communication plans
• Evaluate the success of campaigns and channels
• Provide editorial advice to maintain high-quality communication standards

Next steps

If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.

We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

So, if you'd like to join us as a Senior Internal Communications and Engagement Officer, please apply via the button shown.

Other organisations may call this role Internal Communications Officer, Engagement Specialist, Communications Advisor, or Communications Project Manager.