Senior Donor Journey Officer

We are looking for a Senior Donor Journey Officer to join a supportive team and plan, develop and improve Individual Giving retention donor journeys across all channels for a wonderful international charity.

This is a Uk based remote working role with quarterly UK travel.

The Charity
An ambitious international development charity dedicated to supporting and prioritising childrens needs across the globe.

You would be joining a supportive and inclusive team with entitlement to their competitive employee benefits including 25 days entitlement plus paid bank holidays and time over Christmas, and a pension contributory scheme matching your contribution up 5%, as well as much more!

The Role
Join a growing team in this brand new role to project manage retention activity including a their twice-yearly supporter magazine.

Plan, develop and implement complex multi-channel donor journeys using Marketing Cloud, Salesforce, telemarketing and offline communications.

Ensure IG donor journeys provide a great experience for supporters. This will include (but is not limited to) early retention journeys, general journeys, cash, conversion, upgrade, reactivation and Gift-Aid.

The Candidate
Demonstrable experience in individual giving donor journey planning and implementation.

Demonstrable experience of supporting retention campaigns.

Experience of planning and delivery of multi-channel supporter experiences.

Demonstrable experience of using Marketing Cloud and Salesforce (or similar) for campaigns, donor journeys and reporting.

IMPORTANT NOTE

Please note this charity is reviewing applications on a rolling basis so please get in touch ASAP to find out more.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.