Senior Compliance & Assurance Manager

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London. Working from home is an option in line with Crisis hybrid working policy (at least one day a week in the London office). Occasional travel to locations around the UK may be required.

About the role

Crisis is looking for a values driven Compliance & Assurance Manager to play a crucial role in maintaining compliance standards across the organisation. Reporting to the Head of Compliance, Risk and Governance you will oversee the compliance framework and ensure adherence to regulatory requirements. This pivotal role offers the opportunity to shape our compliance culture and support Crisis bold 10-year strategy. You will be a pragmatic, inspirational manager, supporting the compliance team to provide information, guidance, and balanced recommendations to teams across the organisation based on regulatory requirements and risk appetites.

By working across all teams, with a strong collaborative approach, and alongside the wider compliance team, you will be at the heart of embedding a proactive compliance culture. This is a varied, dynamic, and fulfilling role! We encourage anyone to apply who believes they have the skills needed to bring this new role to life and we would particularly like to hear from applicants who have experience of working to fundraising compliance regulations.

About you

• An inspiring leader who is approachable and able to navigate fast-changing environments.
• An experienced compliance professional with strong knowledge of legislation and laws.
• An excellent communicator, able to deliver information in accessible ways to others.
• Technology proficient with strong data analysis skills to be able to identify issues and emerging themes and work collaboratively to address them.
• High level of accuracy and thoroughness with strong problem-solving skills.
• Committed to our values: bold, impactful, collaborative, and equitable.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26 January :55

Interview process: Competency based interview to include a written task

Interview date and location: Wednesday 12 February in person at Universal House, Wentworth Street, E1

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.