Senior Communications & Marketing Officer

We're looking for a Senior Communications and Marketing Officer to plan and lead our communications and marketing for Yorkshire Dales.

You'll support the General Manager to ensure a smooth visitor operation across the portfolio. You'll contribute to creating a positive, inclusive, collaborative work environment and will be enthusiastic about delivering an excellent visitor experience.

This is a fixed term contract for 18 months, working for 32 hours / 4 days per week, 8:30am - 5pm. The working pattern is negotiable but will include some weekend and bank holiday working. You'll carry out regular duty management on a rota basis, which includes overseeing the day-to-day operations and coordination of the property, this includes enabling access for visiting staff using offices, and a point of contact for visitors in person or by phone.

If you'd like an informal chat about the role before applying, please contact Ian Clemmett ( )

We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025.

What it's like to work here

You will be part of a small but enthusiastic onsite team, comprising of Rangers, Business Services, Facilities and a project team working on Nature Recovery. Working here will give you a valuable opportunity to build networks, consult and share practices with many regional colleagues.

You'll be reporting to the General Manager, working with the wider property and project team.

What you'll be doing

As Senior Marketing and Communications Officer, you'll be leading on developing our marketing and communications plan to help achieve our Nature and Climate ambitions and reach new and existing audiences.

You'll drive marketing campaigns to attract visitors to the Yorkshire Dales and raise awareness of our nature conservation and climate work. This will include producing Nature and climate stories, working alongside our tenants, rangers and Nature Recovery project team and highlighting past and present work through a wide range of materials and content across a variety of media.

Internal communication will also be a key part of your role, making sure staff and volunteers within the property feel engaged and connected with what is happening on the ground across the Dales.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

We'd love to hear from you if you're:

• organised and able to prioritise your workload and meet tight deadlines
• skilled at both written and spoken communications
• a team player, who can also work on your own initiative
• skilled in organisation and planning, with a good eye for detail
• comfortable with IT: Microsoft Office, as well as web and social media
• experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials
• familiar with health and safety procedures

Please include a cover letter alongside your CV.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places