Senior Business Analyst

University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress.

Digital & Technology at UAL is on an exciting journey, shifting from a technology-first approach, to building the design, development, and delivery of services around our users and their needs, investing in the people and processes enabled by digital and transforming the student and staff experience.

As a Senior Business Analyst (SBA) you will have extensive experience in realising strategy and process across large scale, complex environments. You will play an important role, alongside other SBAs in facilitating our BA Community of Practice and leading a team of BAs through day-to-day activities, line management and staff and team development. The SBA role supports our culture of sharing knowledge and driving continuous improvement across our portfolio of services. The SBA works as part of a supportive and dynamic management team, helping to set team direction and contributing to the overall performance and wellbeing of the team. They balance innovative thinking with practical realities.

You will work with stakeholders across the University to understand their existing and future business requirements, to review services and processes, to identify where Digital & Technology can continue to add value. You will place the user at the centre of our design process and propose solutions that can adapt and scale as user and University needs evolve. You will present findings to and advocate your recommendations for senior management teams across our business services, supported by your Head of Product and/or Director.

Working across the full product life cycle, you will be involved in discovery, requirements gathering, process mapping, testing, transition activities and support. You will play a pivotal role in the successful embedding of change within the organisation whilst encouraging and promoting best practice across the portfolio and analysis team.

In this recruitment round, we are seeking two Senior Business Analysts to work across our University & Corporate and Student Experience directorates. One of these is offered on a permanent basis, the other is a 12-month fixed-term contract to cover parental leave.

Experience

• Demonstrable experience as a Senior Business Analyst across a large complex business and technical operating environment, able to influence change and challenge assumptions.
• Experience of working in Agile including Scrum, and Waterfall environments.
• A track record of leading, mentoring, developing and motivating teams directly and via Matrix management. With experience of managing multiple resources.
• Excellent communication skills, and extensive experience of working with and inspiring a diverse range of stakeholders, creating trust and meaningful partnerships that carry across the life cycle
• You will have experience of effectively communicating complex and/or technical information to a diverse audience, leading to productive and trusted 'partnership' working relationships across the University.
• You will be able to demonstrate your ability to shift easily between daily and periodic line management tasks, group development activity, producing concrete analysis and recommendations, leading squads on phases of critical strategic initiatives and influencing senior stakeholders.
• ISEB Business Analysis or equivalent qualification are desirable but not essential.

UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including:

• Competitive salary of £55,115 - £73,607 per annum (inclusive of 6% market supplement), Dependent on experience
• 34 days annual leave plus public holidays
• Generous, defined benefit pension scheme
• Family-friendly policies, including 26 weeks of paid maternity or paternity leave

HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at Hays Technology.