Senior Application Support Analyst

Senior Application Support Analyst

Role Type: Permanent

Salary: £70,000

Location: London

Work Location: Central London, Hybrid 3 days in the office

Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager and will be the number 2 in the team with some exposure to mentorship and management covering 50 applications specific to insurance.

You will be taking ownership over 50 applications, and will need to be able to work across a broad technical stack. The business are planning to migrate from Legacy applications to a modern technical environment so you will join at the beginning of a generational transformation within the business.

Roles & Responsibilities:

You will be working on an insurance specific application support team working on bespoke applications written in modern technology such as C#.Net and on Azure, including some Legacy applications in VB.NET. You will also be experienced writing SQL and working with Data in SQL server as well as DB2. Experience in MS SQL SSIS is essential for this role as you will be covering a backlog of SSIS requests.

You will have excellent communication and people skills to work closely with internal stakeholders and third party vendors. No prior knowledge in the insurance sector is required however you should have experience working within financial services or another regulated industry with a customer centric approach.

Skills Outline:

• Experience in 2nd and 3rd line support with strong customer centric incidence management
• MS SQL experience for SSIS and SSRS
• Experience working in a windows environment, C#.Net and some Legacy applications in VB.NET
• Knowledgeable in SQL, PL/SQL and rational databases, SQL Server or DB2
• Some support within a cloud environment, they use Azure however other cloud support would be acceptable.
• Experience working with 3rd party suppliers and vendors
• Strong interpersonal skills

What's in it for you:

• Working in an industry going through a major technical transformation
• Ability to gain management experience working as the number 2 within a new application support team.
• Broad exposure to supporting 50 applications
• Hybrid working (2-3 days in the office per week)
• Diverse and social team with significant chance for career progression

Apply now using the link or reach out to myself, Alex: (see below)