Retirement Living Scheme Manager

Retirement Living Scheme Manager - Ormskirk

We have an exciting opportunity to recruit a Retirement Living Scheme Manager on an ongoing, temporary basis in Ormskirk with perm potential. This is a full-time position, working 35 hours per week, Monday to Friday.
Your new role

• Delivering allocations and lettings to meet void targets and maximise income
  
• Delivering key housing and tenancy management tasks such as tenancy enforcement, low level ASB interventions and low level arrears.
  
• Ensuring the scheme complies with health & safety legislation, recording and managing all incidents and completion of all actions, inspections and fire safety checks
  
• Ensuring the safety, safeguarding and wellbeing of customers at all times, maintaining regular contact and carrying out morning wellbeing calls
  
• Monitoring repairs and updating customers on progress, working with colleagues from the asset management team
  
• Maintaining a positive environment for resident engagement, including arranging, promoting and leading at customer meetings, responding to feedback and informal complaints
  
• Effective partnership working with local authorities, on-site businesses, stakeholders and other third parties
  

What you'll need to succeed

• Experience of working in a similar setting with vulnerable adults, holding a good knowledge & understanding of housing legislation and principles
  
• Understanding of allocations/lettings processes and experience of managing low level ASB & rent arrears
  
• Strong communication and interpersonal skills, both written and verbal with the ability to build positive relationships with people at all levels
  
• Resilience and flexibility with the ability to work on own initiative and prioritise a busy workload
  
• Strong IT skills
  

What you'll get in return

• Weekly pay
  
• Hourly rates up to £18.37 per hour
  
• Option to be paid PAYE or Umbrella
  
• Ongoing temp contract for a minimum of 3-6 months
  
• Temp to perm potential
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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