Registered Manager

Rethink Mental Illness are seeking an experienced and passionate Registered Manager to join and lead the team at our Sheffield Crisis House Service.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity and that s why equity is one of our core values.

JOIN THE TEAM!

The Sheffield Crisis House offers short-term support for adults (18+) experiencing acute mental health crises. With 6 beds and communal spaces like a kitchen, lounge, and garden, the service is staffed 24/7 in partnership with Sheffield Health and Social Care. Individuals receive emotional support, guidance, and help re-engaging with coping strategies and daily activities. All support is person-centred, focusing on improving safety and wellbeing.

How you will make a difference as a Registered Manager:

• Personalised Service Delivery: Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews.
• Support Planning: Develop aspirational support plans for residents.
• Safety Systems: Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness safety policies.
• Information Quality: Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use.
• Incident Management: Manage incidents and accidents effectively, adhering to policies and regulatory notifications.
• Complaints Management: Enhance service user experience by developing an effective complaints management culture.
• Safeguarding Lead: Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team.
• Staff Management: Provide effective line management, handling conduct, performance, and attendance issues.
• Recruitment: Recruiting skilled staff, managing the recruitment process in line with policies and Equality legislation.

Essential Skills and Experience Required:

• Qualifications: Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent.
• Experience: At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
• Knowledge: Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.
• Supervision and Leadership: Experience in providing effective supervision, leadership, and management of staff.
• Direct Experience: Experience working directly with people with severe mental illness.
• Agency Work: Experience working within statutory agencies.

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
• Planning for the future: We have a contributory pension scheme.
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.

• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.