Receptionist/Administrator - PT

Are you an organised, friendly, and professional individual who thrives on creating a warm and welcoming environment? West Somerset College is looking for a receptionist to be the friendly face and voice of our Academy - the vital link between our students, staff, and wider community.

Location: West Somerset College

Salary: Band 3

Working Hours: 16 hours per week (Part time, 2 days per week Thurs/Fri)

About the Role:

As our receptionist, you'll be the first point of contact for visitors, students, and staff. You'll play a key role in ensuring that everyone receives an efficient, effective, and positive experience. From handling phone calls and greeting visitors, to supporting with administrative tasks and maintaining a tidy reception area - your role is central to the smooth running of our school.

What You'll Do:

• Welcome all visitors with professionalism and warmth
• Manage calls and correspondence with accuracy and efficiency
• Support students, staff, and parents with queries and essential information
• Maintain a tidy, hazard-free reception area and up-to-date information displays
• Assist with general admin tasks including post, deliveries, and student records
• Guide and supervise pupil receptionists to encourage engagement and responsibility

We're Looking for Someone Who:

• Has experience in an office or front-desk environment
• Is calm under pressure and maintains professionalism at all times
• Communicates clearly and kindly, even in challenging situations
• Can juggle multiple tasks with a smile and great attention to detail
• Is a team player with a proactive, can-do attitude

What we offer:

• Generous Local Government Pension Scheme, with employer contributions of more than 23%
• Employee Reward Scheme - including high-street discounts and a Staff Wellbeing Centre

Closing date: Monday 21st April 2025

We believe in hiring for potential and this means that we value individuals for the knowledge skills and experience that they have developed in every aspect of their lives. If you don t feel that you meet all of the criteria listed in the person specification, we would still encourage you to apply.

We care about our staff and provide a number of benefits in addition to salary including a positive and supportive working environment, employer pension contribution of at least 23%, generous annual leave entitlement for all-year round staff, on-site gyms, free parking, access to a retail discounts platform and Employee Assistance Programme. Helping you achieve a good work life balance is important to us. Lots of our colleagues work flexibly including part time hours and/or job shares and we are happy to discuss these opportunities with you.

We truly believe that diversity of thought, culture, background and perspective secure the best outcomes for our students. We strive to build teams that represent our local communities and welcome applications from individuals who identify as members of an under-represented group and in particular individuals who identify as BAME, disabled or LGBT. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Bridgwater & Taunton College Trust is dedicated to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share its commitment. Our mission is that all children achieve. A criminal disclosure check will be requested for any applicant who is offered a position.