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Receptionist

Posted 10 days 10 hours ago by HAYS

£23,000 Annual
Permanent
Not Specified
Other
Yorkshire, Huddersfield, United Kingdom, HD1 1
Job Description
Receptionist

Receptionist
Huddersfield City Centre
Salary: National Minimum Wage
Hours: 8.45am-5pm

Overview of responsibilities:Working as part of a team, you will need to be able to provide an efficient, client-focussed telephone service, ensuring that all internal and external calls are processed in a courteous and efficient manner in line with the firm's procedures.
Responsibilities:

  • Ensuring the provision of an efficient telephony service handling a high volume of incoming calls across the Firm;
  • To receive and initiate calls promptly and efficiently, identifying the callers' requirements.

    Transferring all calls in an appropriate manner, projecting the Firm's image in a courteous, efficient and helpful manner;
  • Take meaningful telephone messages, when required to do so, referring these by e-mail to the appropriate person in a timely manner;
  • To carry out any necessary system checks and to advise the telephone supervisor about any system or operating faults;
  • Book meeting rooms for work colleagues, managers and solicitors when required to do so.
  • Monitoring the Firm's buzzer system, allowing entry to clients and visitors across our sites, in line with our policy;
  • Any other reasonable tasks asked of you by the Partnership.

    When business need requires it, the following duties may also apply:-
  • Greeting clients and visitors to the Huddersfield Office, where a fee-earner is not available to do so, assisting with the provision of refreshments, where necessary
  • Ensure that all visitors sign the Visitors' Book, for health and safety purposes
  • Organise the services of legal professionals in the swearing of oaths and other legal documents.
  • Any other reasonable tasks asked of you by the partnership.


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