Property / Letting Manager

Property Manager Letting Manager

Main Job Purpose

• Managing the portfolio of residential properties in relation to repairs, inspections and any other duties.
  

Key Accountabilities (Assist with portfolio management)

Ensure that systems and processes are followed to a high standard

Ensure a high level of satisfaction from clients, tenants and contractors

Complete check-ins and check-outs to the company standard

Deposit correspondence between all parties and the releasing of deposits

Log all works required following check-outs and any required administration

Carry out periodic inspections

Compose landlord inspection letters following visits

Close communication with landlords and tenants as and when required

Liaise with and assist accounts with legal notices including Section 21's and Section 8's

Repairs & Maintenance

Log all works required following check-outs and any required administration

Carry out emergency property visits when required

Oversee all refurbishments

Out of hours on call rota (1 week every 7)

Represent the company to a high standard of personal conduct on all appointments, whilst driving, through all methods of communication etc.

Be able to work both autonomously and within a team

Increase the standards of the property portfolio

Skills

Have previous Property Management Experience

Ideally, ARLA qualified (Not Essential as will put through qualification subject to successful probationary period)

Possess superb organisational and communication skills

Can prioritise a busy and demanding workload and stay calm under pressure

Have a full driving licence

Health & Safety and Fire Risk Management

Maintain a professional knowledge on health and safety requirements

Deliver appropriate advice in accordance with the extent of our services to tenants and clients

Business Challenges
Problem-Solving

Balancing tenants' expectations of repairs and maintenance against the requirement for what is tenants' responsibility and what is the clients.

Creating and maintaining efficiencies to deliver agreed service levels on time and within the time available.

Time Management - Being able to manage your time effectively and prioritise.

#