Programmes Officer

Our client, a prestigious university in London, is seeking to recruit a full-time (35 hours per week) temporary Programmes Officer to provide support the delivery of their taught programmes.

This role is starting as soon as possible, and running until 22 nd March in the first instance. Their taught programme runs from Thursday to Saturday, and you will be required to work a full day on Saturday. However, you will be able to take Monday off in lieu.

You will be required to work on site 2 days per week, Thursday and Saturday, and the remainder remote.

In this role, you will be responsible for:

• Supporting the student lifecycle from pre-enrolment to graduation.
• Responding to student and academic inquiries (both face-to-face and via email) within agreed timeframes, escalating complex issues as needed.
• Assisting senior programme officers with student assessment processes
• Using systems and databases (e.g. student records systems and virtual learning environments) in accordance with best practice.

To be considered for this position, you should have prior experience in a similar role and meet the following criteria:

• Previous experience working in an academic department or university setting.
• Experience working with visiting lecturers and academics
• Strong written and verbal communication skills
• Proficiency in Microsoft Office, particularly Excel, with the ability to quickly adapt to new systems.

Candidates must be available immediately or at short notice to be considered.

If you are interested in this opportunity, please register your interest by submitting your CV in Word format below.