Product Manager

Product Manager12 Month ContractCroydon (Hybrid (2 or 4 days in the office)Active SC Clearance would be advantageousResponsible for service design, redesign and the subsequent operational delivery, ongoing success and continuous improvement. Work with senior stakeholders to define the strategy for one or more services. Lead and commission in-house or external multi-disciplinary delivery teams to deliver new services and iterations to existing services to meet user needs. Be accountable for the quality and usage of your services. Create prioritised product/service descriptions and delivery plans to meet user needs in a cost-effective way; define and get user buy-in for service definition and delivery approach. Engage with technical staff and suppliers to define the best system and platform configurations to achieve business/user objectives. Encourage the maximum possible take-up of digital services by effective marketing and specify/manage the requirements for assisted digital activity to supplement this. Proven people management skills, with experience of managing multi-disciplined teams of UX designers, developers and analysts. Adept at evaluating complex strategic/policy issues and processes, identifying effective digital solutions and explaining how they can meet business objectives and improve services. Demonstrable experience in prioritising features/functionality that delivers the maximum impact, weeding out those that are not essential and prioritising those that are.You'll have a demonstrable passion for Product with the following skills or strong experience in:• investigating patterns and trends identify and resolve problems• working in the delivery of technology-based projects• budgeting and financial control skills as well as commercial awareness• communicating using a variety of methods (written reports, verbal feedback, presentations etc.), applying the appropriate method to each scenario/audience, which at this level, will usually be large groups• leading in promoting the needs of the team, and of the product; understanding how these may vary between the different phases of a product lifecycle.