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Process Coach Networks
Posted 13 days 9 hours ago by Thames Water
Permanent
Not Specified
Other
Surrey, Epsom, United Kingdom, KT171
Job Description
We are looking for a Process Coach ( Network ) to join Thames Water on a permanent basis.The Process Coach's role is to develop and deliver the company's Licence to Operate (LTO) programme, which demonstrates the competency of internal and third-party staff working on the clean water networks, including Repair and Maintenance (R&M) teams. Coaches articulate and demonstrate high standards of operational excellence within front-line operational teams through developing, delivering, and assessing competency for individuals, teams, and regions in line with the Thames Water values, policies and procedures.
- 36 hours per week Monday - Friday 08:00 - 16:30
- We are offering a starting salary from £44,680
- This role also comes with a car allowance on top of your basic pay
- Base location - South East London, to be discussed at interview stage which base location will suit you best
- This is a hybrid role that will involve working in the Field, office and home
- Coordinating and delivering training, coaching, competency assessment, and task observations with network personnel and their managers in line with the LTO process.
- Developing personalised competency plans for people working on Water Networks, ensuring their learning material is updated and relevant, ensuring all personnel have the same journey.
- Monitoring and reporting on performance against the LTO plan and guiding initiatives for the development of the LTO as necessary.
- Driving engagement with Licence to Operate programme and managing expectations by acting upon feedback and raising issues.
- Utilising company and industry standards to develop individual competency plans.
- Monitoring and reporting the delivery of competency plans, by creating exercises to identify learning gaps to enable individuals to continuously maintain their licence to operate.
- Due to the nature of the role a Full UK Driving licence is required
- Experience within the water network or repair and maintenance environment
- Experience in mentoring/coaching/assessing
- Great training, coaching, and assessing skills
- Internal quality assurance experience is desirable but not essential
- We are offering a starting salary from £44,680 per annum + a car allowance
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution
- Personal Medical Assessments - Open to all once a year
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing